Automated

Activity Creation

blueButler streamlines your workflows with the ability to automatically create the Activity record for the call in your Agency Management system by simply clicking a button in the blueButler real-time interface. The Activity record includes any Tags or Checklist information that were selected in blueButler to identify the call content as well as a link to the recorded conversation.  blueButler marks these calls as “shared” so that others who need access to the recording can listen to it.  This all happens in real time without the users needing to enter their Agency Management System!

Man Using a Tablet

Automated

Activity Creation

blueButler streamlines your workflows with the ability to automatically create the Activity record for the call in your Agency Management system by simply clicking a button in the blueButler real-time interface. The Activity record includes any Tags or Checklist information that were selected in blueButler to identify the call content as well as a link to the recorded conversation.  blueButler marks these calls as “shared” so that others who need access to the recording can listen to it.  This all happens in real time without the users needing to enter their Agency Management System!

Man Using a Tablet
Cisco CM and Cube (JTAPI / SIPREC)

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    VoIP Integration / Server Specs 

    blueButler integrates seamlessly with many leading hosted VoIP services and VoIP systems (onsite or private cloud) to support in-office, work-at-home, and mobile users

    Specs for Hosted VoIP Services
    (blueButler.com Integration)

    GoToConnect
    RingCentral
    Primus (Broadsoft)
    Telus Business Connect
    Nextiva
    Spectrum VoIP (Netsapiens)
    net2phone (Netsapiens)
    YOVU (Netsapiens)
    OnSIP

    Specs for Onsite & Private Cloud
    (Direct VoIP Integration)

    Cisco CM (TAPI / BIB)
    Cisco CM (TAPI / Gateway)
    Cisco CM (JTAPI / Cube SIPREC)
    3CX Linux V16
    3CX Windows V16
    Mitel (MBG SRC / SMDR)
    Mitel (Shoretel TAPI / Call Recorder)
    Grid4 (MetaSwitch)
    CallTower (Metaswitch)
    InContact
    VegaNext (Netsapiens)
    Avaya Cloud Office
    United Cloud
    IrisTel (Broadsoft)
    Asterisk / FreePBX

    Specs for Other VoIP Systems
    (onsite SynIPR / HPX Taps)

    Avaya IP Office
    NEC
    Panasonic
    Nextiva
    Fibernetics NEWT
    8X8
    Vonage
    Grandstream
    Kotter Group (Bridge)
    Lightspeed
    Kumo
    Fuze
    Work@Home VoIP users
    Mitel 5000 (Intertel)
    Digital PBX
    Current blueButler VoIP Integrations
    blueButler Hosted VoIP Integration Architecture

    sales@bluec802.com

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