Drilldown Call-Content Reports
blueButler has powerful drill-down management reports that you use to track revenue generation performance by individual staff members. For instance, a monthly summary report will show how many upsells, leads, and referrals each person generated. By seeing the performance of your top people, you now have a benchmark on what’s possible. You can drill down with precision to listen to some of those successful calls and then share them with other team members – there is no better training material than listening to how one of your peers is successfully doing the same task that you are being asked to do! These reports are automatically emailed daily, weekly and/or monthly as you decide.