Expedite and Automate Compliance Requirements

• 100% recording
• Automated scripts
• Audit controls / reports

Proving compliance with the onerous, ever expanding legislative requirements is a major concern for companies in many industries. Adhering to compliance requirements without blueButler iDR slow down the rate that you can close business, consumes management time and can cost you money. Privacy legislation requires proof of client consent prior to releasing personal information, Advisements are required in cases where broker commissions apply and HIPAA compliance requires proof that medical records are properly handled.

blueButler iDR eases the burden of Compliance Tracking through a combination of Compliance Scripts, automated recordings of the caller's Tagged Voice Consent files and integration into the workflow process of the company. This methodology helps companies meet their compliance requirements by making compliance a standard part of every transaction with a client. This automated tracking process backed up by recordings of the caller’s Voice Consents makes it easy to audit any transaction and prove compliance adherence in general.

100% Recording

blueButler iDR can be configured to record all calls to specific phones in your organization. Recording all calls is a regulatory requirement in some instances and is considered a best business practice in others. When every call is recorded, disputes over “he-said she-said” issues are quick to resolve, liability associated with verbal instructions are minimized and overall quality improves.