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blueButler is a suite of unique and powerful communications efficiency applications. It is designed to accelerate business processes for the enterprise in order to drive revenue, improve service delivery, customer retention and competitiveness. blueButler is a new and innovative enterprise software platform that seamlessly enables communications efficiency across your entire workforce wherever they may be, using your existing and ever evolving communications infrastructure. blueButler ensures your entire organization gets the maximum benefit of the latest communications efficiencies regardless of the equipment, network services or communications devices you now or in future choose to deploy.

blueButler ensures calls get connected so that missed calls that often result in endless voicemail jail are avoided. Incoming calls to both office and mobile phones are automatically routed to the user. blueButler uses a database and intelligent routing to minimize call ring-time, remembering where each user answered their previous call. A clever dynamic hot-desk mechanism lets users be reactive and direct incoming calls in progress to any nearby phone. An autopilot mechanism lets users "set it and forget it" ensuring customers get the maximum benefit from the system.

blueButler consolidates wireless and office voicemail and sends SMS notifications to let users know when messages are waiting. Users can opt to have voice messages converted to compressed MP3 files pushed to their email account. This is ideal for mobile workers equipped with MP3 players on their Smartphone, wireless PDA or notebook PC. The small MP3 file size is ideal for reducing bandwidth demands typically associated with voice message files.

Other features let busy mobile workers juggle multiple communications tasks simultaneously.

• Automated Call Screening lets users manage and prioritize incoming calls.
• Rapid Response lets users provide a quick verbal message to keep business moving forward when they're unable to answer a call.
• Mobile Conferencing allows users to set up ad-hoc conference calls from their mobile phones using in-house communications facilities.
• Self-service Conference Bridge eliminates the use of costly conference bridge services providing a simple HTML and WAP-based interface for scheduling conference calls.
• MP3 Voice Recorder allows employees, including call center and help desk agents, to easily capture conversations and conference call details avoiding transcribing errors and accelerating issue resolution.
• Automated Meeting Scheduler co-ordinates the multiple communications typically involved in setting a meeting time with both internal and external parties using all available channels including email, SMS messages and voice calls with IVR responses.

The unobtrusive design of blueButler allows companies to install the software without disrupting their network and leverage existing equipment so that no new infrastructure is required. This unique design allows companies to gain immediate benefits with a rapid ROI measured in weeks rather than months or years.

blueButler is unique in its ability to provide self-service and fully automated 'one number', 'follow me' and 'voicemail push' services for mobile employees through an unobtrusive design that supports plug-and-play integration with the customer's existing communications infrastructure and mobile devices. Unlike other one-number, follow-me and unified messaging solutions, blueButler dramatically reduces wireless and overall communications expenses for the organization. By comparison, other solutions require multiple systems to be integrated, each with their own interfaces and administrative procedures and increase rather than decrease costs by requiring additional value-added services or large capital expenditures required to replace installed communications equipment.