MP3 Voicemail
'push' to Email
blueButler can turn
voicemail into an integrated email service. No longer are voice
messages stored in expensive proprietary systems where they are
difficult to retrieve, store and manage. Users can opt to have voice
messages converted to compressed MP3 files pushed to their email
account.
This is ideal for mobile workers
equipped with MP3 players on their Smartphone, wireless PDA or notebook
PC. The small MP3 file size is ideal for reducing bandwidth demands
typically associated with voice message files.
MP3 Voice
Recording
blueButler allows
employees to use the office phone system to easily capture conversations
and conference call details in compressed MP3 files that are pushed
to their email accounts. Suddenly voice messaging becomes a tremendously
powerful tool for accelerating issue resolution. Now call center
and help desk agents can avoid transcribing errors when they need
collaborate with others to resolve issues.
Project consultants, sales teams
and purchasing agents can capture their external and internal conversations
and review past discussions in order to verify decisions. Human
resource and legal staff can easily record telephone interviews
for playback and review avoiding the endless hours of transcribing
that is typically required. blueButler bridges
the mobile devices and office communications network ensuring that
this capability is available to all employees including office staff,
mobile workers and teleworkers.
Broadcast
messages
blueButler lets users
broadcast voice messages to a distribution list much like sending
a broadcast email. Users simply record the message in blueButler
and the system takes care of the time consuming, repetitive task
of calling each person to relay it. blueButler
uses both voice calls and MP3 email messages to send the broadcast
to internal and external numbers.
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