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Best Practices

 


Industry analysts recommend implementing the following best practices to manage corporate wireless expenditures.

  • Take advantage of volume pricing
  • Replace individual mobile plans with a shared pool (or fixed plan if usage varies monthly)
  • Use 2 carriers to ensure wireless coverage
  • Create consolidated detailed usage reports before negotiating with carriers
  • Restrict roaming and LD charges & avoid off-net charges
  • Review and optimize plans regularly
  • Re-evaluate who gets a mobile phone
  • Eliminate low-use devices & device overlap (like pagers)
  • Restrict inefficient and unauthorized use of equipment
  • Use wireless expenses and equipment depreciation to claim appropriate tax benefits
  • Advise users of plan details to affect behavior that will reduce expenses

When you are negotiating wireless services, industry analysts suggest using the following tactics to lower overall wireless expenses for your organization.

  • Consolidate your mobile devices onto fewer carrier networks to provide additional volume bargaining power (2 carriers are recommended to ensure adequate wireless coverage for all users).
  • If possible, agree to a flat per minute rate for local calls and another flat rate per minute for LD calls rather than a pooled minute rate; this gives you the best rate overall regardless of monthly usage fluctuations.
  • If you choose a pooled minute plan, ensure that all mobile phone users share one pool of minutes and that over-use minutes are charged at a reduced rate similar to the per minute rate of the pooled minutes.
  • Rates can change over time; choose a monthly or one year contract term with automatic one-month extensions.
  • Certain bundled features may not be useful to your organization like free weekend calling; cancel them in favour of a lower per minute rate.
  • Most users change their mobile phones every 1 to 2 years; bulk purchase new phones corporately for volume discounts especially high margin accessories like headsets.

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