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The
blueButler solution
blueButler
is a non-intrusive and extremely easy to use suite of software applications
that delivers unique and powerful communications efficiencies to
the enterprise. blueButler drives revenue,
services delivery, customer retention and competitiveness AND it
reduces mobile communications costs up to 45%.
blueButler
users include mobile workers, tele-workers (people who work primarily
in the home office), and other employees such as call center agents,
help desk agents and operational personnel who could benefit from
the communications efficiencies of blueButler.
Key blueButler
benefits
Measurably improves productivity
by eliminating voicemail jail
- Connects most calls on first
attempt through 'autopilot' intelligent one number bridging of
multiple contact phone numbers
- Removes uncertainty about which
number to call (office? mobile? home office? pager?) that often
requires numerous phone calls and voicemail messages to connect
with mobile employees
- Shortens business cycles with
clients and suppliers
- Consolidates multiple voicemail
boxes into one (office, wireless and home office) so now your
employees have only one, rather than two or more places they have
to check for voice mail
- Pushes voicemail to e-mail automatically
- Notifies users of new voicemail
messages with email or SMS text messages
- blueButler
features combined can eliminate the need to check voicemail
Accelerates business processes by
increasing communications efficiencies
- Dramatically improve response
times to your customers by recording any voice communication for
immediate distribution by e-mail to your experts or persons in
authority for quick resolution of business issues or customer
trouble issues
- Rapid Response enables immediate
voice messages back to caller without user answering the call
- Provides 'Dynamic Hot-desking'
that turns temporary, shared or remote office facilities into
the user's private full blown voice communications service
- Provides automated meeting scheduler
by voice and e-mail
- Provides broadcast messaging
in voice and e-mail format to constituents in and outside the
corporate voice communications system
Reduces unnecessary communications
expenditures and expenses
- Provides conference calling
for mobile workers on the fly without time consuming, cumbersome
meeting set up and high cost of carrier bridge services
- Intelligently uses the least
expensive available network to route calls
- Uses compressed MP3 file format
to minimize bandwidth usage
- Provides secure remote calling
enabling tele-workers to use the much less expensive corporate
network for long distance and international calls
- Bridges Tele-workers into the
corporate communications facilities enabling them to utilize the
benefits of the business communications systems, including blueButler
- Provides an automated system
to capture and store wireless communications device and services
information in blueButler's central
database
- Eliminates redundant carrier
services charges
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